FAQ

What is a video CV?

A video CV is a short video introduction where you present your skills, experience, personality, and career goals to employers.

Why should I create a video CV?

Video CVs help you stand out by showing communication skills, confidence, creativity, and personality beyond a traditional CV.

How long should my video CV be?

You can record or upload a 30 second video.

What should I include in my video CV?

You should include:

• A short introduction
• Your experience and skills
• Key achievements
• Why you are a good fit for roles

Do I still need a traditional CV?

Yes. A traditional CV works alongside your video CV and provides detailed employment history.

Can I upload videos from my phone?

Yes. You can record or upload videos directly from mobile devices.

What video formats are supported?

Common formats include:

• MP4
• MOV
• WebM

Videos must be 50MB or smaller.

Can I edit or replace my video later?

Yes. You can update or replace your video CV anytime from your profile dashboard.

Is my video CV reviewed before it goes live?

Yes. Uploaded video CV's are reviewed by our team before they are approved for use on your profile and job applications.

Is my video CV public?

Your profile visibility settings control whether employers can discover your profile before you apply. You can keep your profile public, or hide it until you apply for a role. Once approved, your video CV is shown to employers who can view your profile.

What if I am camera shy?

You can:

• Use slides or portfolio visuals
• Record multiple takes
• Keep your video simple and conversational

Are captions/subtitles supported?

This platform does not currently add captions automatically. We recommend adding captions in your video editing software before uploading, as this improves accessibility and engagement.

How do employers search candidates?

Employers can search and filter candidates by:

• Job title and keywords
• Skills
• Location

Results can also be sorted by name, job title, location, or newest profile.

Can employers contact candidates directly?

Employers can message candidates through the platform once a candidate has applied to one of their job listings.

Can we post jobs on the platform?

Yes. Employers with an eligible plan can create job listings and invite candidates to apply with video CV's.

Can we share candidate videos internally?

Employers with platform access can view approved candidate video CV's according to each candidate's privacy settings. There is no separate internal sharing tool on the platform.

Is there a subscription plan for employers?

Yes. Employer plans include options such as:

• Post a Job — one-off posting credit
• CV Access — monthly access to browse candidate profiles
• Edit Start, Edit Plus and Edit Pro — monthly subscriptions with job posting credits and additional features

See our current pricing page for current plan details.

Who can see my profile?

Visibility depends on your selected privacy settings. Public profiles can be discovered by employers on the platform. Private profiles are hidden from general browsing and become visible to employers when they apply for their roles.

Is my data secure?

Yes. User data and uploaded videos are protected using secure encryption and storage practices.

Can I delete my account and videos?

To permanently delete your account and uploaded content, please contact us at hello@thejobedit.com.

Do you sell user data?

No. Personal information is not sold to third parties.

Is the platform free?

It is free for candidates. Employers can purchase plans or job credits to post roles and access candidate profiles.

Can I cancel my subscription anytime?

If you need to cancel or change a subscription, please contact us at hello@thejobedit.com and we will help you.

Why is my video upload failing?

Possible reasons:

• File too large (over 50MB)
• Unsupported format
• Slow internet connection

How do I contact support?

You can contact support through:

• Our contact form
• Email: hello@thejobedit.com
• Phone: 07763094093